Case Manager Tay Opportunity|
Job Location: San Leandro,CA
This position has primary responsibility for case management services to clients and their families referred through Stars’ Transition Age Youth (TAY) Program (TAY).
Education and Experience
4 years of experience in a social service field OR
Associate Degree plus 2 years of experience in a social service field OR
Bachelor’s degree in a social science field plus at least 6 months experience in a social service field or a school internship in a social service field
License or Certification
Valid California Driver's License.
1. Ability to interact and communicate both verbally and in writing with clients, parents, schools, other staff, physicians, county agencies, other health care and social services providers and the public.
2. Ability to work independently and as a member of a treatment team.
3. Ability to develop, maintain, and adjust a daily/weekly work schedule that accommodates clients’ needs and availability.
4. Good organizational, writing, and time management skills.
5. Demonstrated understanding of psychiatric illness and its treatment.
6. Ability to understand and work with clients from diverse cultural backgrounds in a positive manner
7. Demonstrated understanding and knowledge of county and community-based agencies
1. Ability to physically perform Community Safety Interventions (CSI)
2. Ability to visually and audibly assess clients’ behavior and needs.
3. Ability to stand and walk for long periods, up to 3 hours at a time.
4. Ability to drive within the community in personal and company vehicles
POTENTIAL JOB HAZARDS
Potential for eye and wrist strain from computer screen and minor lacerations from paper cuts.
Interaction with potentially assaultive youth.
1. Quality Patient Care
* Demonstrated ability to engage clients and families.
* Demonstrated understanding of psychiatric illness and its treatment as appropriate for Scope of practice.
* Demonstrated understanding of age related development and other issues for the population(s) served (i.e. early childhood (0-5), child/adolescent (6-15), transition age youth (16-24), adult (25-64), and older adult (65+).
* Demonstrated understanding of company’s Compliance Program and Code of Ethics.
* Demonstrated understanding of laws and regulation affecting behavioral health clinical care.
3. Clinical Documentation/EMR
* Ability to perform clear and concise documentation including through the use of the EMR where applicable.
4. Community or Facility Safety and Risk
* Ability to drive to and from client’s homes in personal vehicle, if applicable.
* Demonstrated understanding of how to behave in a safe manner while seeing clients in the community or facility as applicable.
* Demonstrated ability to recognize dangerous behavior by client and intervene as appropriate.
DUTIES AND RESPONSIBILITIES
1. Work within the program model’s framework, including appropriate Evidence-Based Practices, to provide services to clients and their families referred through Behavioral Health Care Services (BHCS).
2. Provides services at the TAY Center, in the community, and in TAY’s homes. Uses personal vehicle to drive within the community to provide services and to transport TAY and/or TAY’s family members in personal vehicle.
3. Provides case management services to clients and their families, as deemed necessary and appropriate through the assessment process and in collaboration with the treatment team.
4. Meets or exceeds expected billable hours.
5. Participates in meetings, such as Treatment Team Meetings, to ensure clients’ needs are met and recommendations are followed through.
6. Documents all services provided in a clear and concise manner within the Electronic Medical Record within the timelines and framework established by Stars.
1. Assists the primary therapist with initial and ongoing assessments of the client and family to identify strengths and needs.
2. Monitors the clients’ progress toward goals outlined in their treatment plans. Informs primary therapist of progress.
3. Develops resource directories related to housing and social support resources.
4. Assists clients with securing housing.
5. Assumes role of Sub-Payee for assigned clients.
6. Develops and maintains relationships with external partners, including DOR, BHCS, Conservators, other CBOs, etc.
7. Co-facilitates groups with therapists and/or Peer Mentors.
8. Has the ability and willingness to contribute to agency quality efforts.
9. This job description is not intended to be all-inclusive and employee will also perform other reasonably related duties as assigned by the Community Services Coordinator or his/her designee as needed.
1. Demonstrated ability to engage clients and families.
2. Demonstrated ability to assess and diagnose clients with emotional disturbances.
3. Demonstrated ability to formulate and implement an effective treatment plan.
4. Demonstrated understanding of psychiatric illness and its treatment as appropriate for Scope of Practice.
5. Demonstrated understanding of Company’s Compliance Program and Code of Ethics.
6. Demonstrated understanding of laws and regulation affecting behavioral health clinical care.
7. Ability to perform clear and concise documentation including use of the EMR where applicable.
8. Ability to drive to and from clients’ homes in personal vehicle if applicable.
9. Demonstrated understanding of how to behave in a safe manner while seeing clients in the community or facility as applicable.
10. Demonstrated ability to recognize dangerous behavior by clients and intervene as appropriate.
In 1988, we began with three intensive, facility-based programs — Star View Adolescent Center, Oasis Rehabilitation Center, and Starlight Rehabilitation Center. We developed each program in partnership with Los Angeles, San Bernardino, and Santa Clara Counties to serve children, adolescents, and adults with serious emotional disorders in their respective communities.
In the early 1990's, we began offering an array of in-home and school-based services to support clients in transitioning from our facilities back into their communities. We now serve thousands of clients in community-based programs provided in homes, on school campuses and in partnership with other local agencies — including full service partnerships and other support services that are funded by the Mental Health Services Act.
Today we offer a full continuum of community- and facility-based programs, as well as special education in public and nonpublic schools. We deliver a complete array of therapeutic services — including outpatient, Day Treatment Intensive, and acute and subacute inpatient treatment — all of which are grounded in clinically sound, best practices. We provide our services through contracts with county mental health, child welfare, and juvenile justice departments, as well as with public school districts.
We employ more than 1,000 behavioral health workers including psychiatrists, psychologists and medical doctors, social workers, nurses, rehab therapists, counselors, teachers, aides, and a range of paraprofessional staff.
We help several thousand children and families each year.
We offer over 30 specialized public mental health programs and a wide array of community-based support services in the following counties:
Los Angeles County
San Bernardino County
Santa Clara County
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Stars Behavioral Health Group San Leandro, CA - Case Manager Tay