To provide case management services to eligible clients, in which an individual’s needs are identified and the psychosocial, habilitative and medical services designed to meet those needs are located, coordinated and monitored in collaboration with other professional staff.
Supervision Received and Exercised
• Supervision is provided by the Public Health Nurse Supervisor responsible for the program.
• May provide technical and functional supervision for Eligibility Worker and/or other assigned staff.
Examples of Essential Responsibilities and Duties
This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
• Conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program/service eligibility and case status
• Identifies psychosocial, economic and physical needs of clients; assesses and reassesses client’s support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan.
• Develops and implements a case plan that presents intervention strategies to meet client needs including alternative placement, job training, socialization, nursing services, legal and medical intervention and financial assistance according to State and federal regulatory guidelines and budget limitations.
• Provides ongoing case management services by conducting home visits, monitoring delivery of services and quality of care, and reassessing client needs including ongoing eligibility for services; tracks client progress and well being, evaluates case plan effectiveness, and effectively manages resources; prevents conflicting case plans and duplication of services.
• Refers clients to appropriate community medical, emotional, economic and social support organizations; advocates for or assists the client in obtaining such services.
• Provides basic intervention and client and family counseling as required; provides crisis intervention to include responding to emergency calls; reports instances of neglect or abuse to the appropriate authorities; utilizes appropriate controls for