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Job Descriptions
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Crematorium, Cemeteries and Burial Administrator

Key Purpose of the Job
• Administration of the Cemeteries and Crematorium Services in accordance with the local, state, federal and EPA burial procedures.
• Provides friendly, compassionate and efficient services for the Cemeteries, Crematorium and other facilities.
Anticipated Outcomes of Post
All client needs are treated with respect, compassion and dignity. This includes an efficient and dignified service.
Key Duties (may include)
• Acting as receptionist as may be required
• Adheres to all Data Privacy laws
• Answering phones
• Arranging, supervising and assisting with memorial installation
• Basic clerical tasks such as filing, handling mail, using copier, etc.
• Building security
• Communicates with client face-to-face, telephone, mail or email.
• Completing remembrance books
• Computer procedures such as daily backup, software maintenance, financial receipts and imputing any other relevant and correct data
• Coordinating and proper completion of all necessary paperwork.
• Follows all aspects of the Cremation Act
• Give advice on genealogical programs and available services
• Give advice to clients regarding the memorial choices for loved one
• Give clients reliable information regarding all services performed.
• Greets, directs and assists clients.
• Help Monumental Masons locate graves and mausoleums
• Helping clients with wording and costs of memorials
• Maintains relevant documentation
• May issue monumental permits.
• Preparing accurately certificates of cremation and any other required paperwork
• Recording and scheduling cremations, burials and other services
• Respond to any correspondence in a timely manner
• Taking client’s payments and giving proper receipts
• Using software system
• Working with the Medical Examiners, Funeral Directors and other individuals who may be involved in a particular cremation of burial
• In charge of or assisting with:
1. Updating cemetery plans
2. Maintenance of facilities and equipment

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